Help & FAQs

Common questions

Can't find what you're looking for? Email us at hello@subtrades.in

Getting started

How do I get started with SubTrades?

Sign up for free, then get your trades in. On Dhan or Groww, connect the broker API once and your trades sync automatically. On Zerodha, Upstox or Angel One, upload your tradebook CSV. Either way SubTrades analyses your trades and surfaces your psychology patterns within minutes. No setup, no tagging required.

Is SubTrades free?

Yes, the Free plan is free forever: unlimited journaling, streaks, coins and revenge-pattern detection, no card required. Pro unlocks the full system at ₹499 a month, and consistent journaling earns coins that keep it at ₹349.

Which brokers are supported?

Five brokers. Dhan and Groww sync automatically over the broker API, so you never upload anything: connect once and your trades arrive on their own. Dhan syncs both past history and today; Groww's API returns the current day only. Zerodha, Upstox and Angel One import by CSV tradebook upload, which carries your full history in a single file. Dhan also supports CSV if you prefer it.

How do I export my tradebook from my broker?

In Zerodha: Console → Reports → Tradebook → Download. In Upstox: Reports → Trade History → Download CSV. In Angel One: Reports → Trade Book → Download. In Dhan: Reports → Trade History → Export. SubTrades accepts the default export format from each broker, with no modification needed. For Dhan and Groww you can skip the export entirely and connect the API instead.

Patterns & detection

How does SubTrades detect psychology patterns?

SubTrades reads your trade timestamps, entry sizes, P&L sequences, and holding times automatically. It looks for specific signatures — like entries within minutes of a stop-out (revenge trading), or position sizes that spike after a profitable day (euphoria). No manual input is required.

Which psychology patterns does SubTrades detect?

SubTrades currently detects seven patterns: revenge trading, overtrading, FOMO entries, hope trading, loss averaging, euphoria sizing, and profit giveback. More patterns are being added.

What if I don't have any patterns?

Some traders will have minimal pattern activity — that's a legitimate result. SubTrades shows you what the data says, not what it thinks you want to hear. If patterns are low, the dashboard will reflect that accurately.

How much trade history do I need for accurate pattern detection?

At least 30 days of trading data gives SubTrades enough to surface reliable patterns. With less data, patterns may appear but with lower confidence. More history (3–6 months) gives the most accurate picture.

AI journal

How does the AI journal work?

After your trades are imported, the AI mentor reads your positions and identifies one specific trade worth reflecting on — based on your pattern history. It then asks a targeted question about that trade. You answer in your own words, and SubTrades files the insight.

How long does journaling take?

Most users complete a journal session in 10–15 minutes. The AI asks about one specific position — not every trade. The question is grounded in your data, so you don't need to recall context.

Does SubTrades use my journal entries for anything else?

Your journal entries are used only to build your personal trading rules and psychology dashboard within SubTrades. They are never shared, sold, or used to train AI models.

Data & privacy

Is my trading data safe?

Yes. Your data is stored in a secure database with row-level security — only your account can access your data. We do not share or sell any trade data. See our Privacy Policy for full details.

Does SubTrades store my broker login credentials?

No. For CSV imports, your file is processed and stored in your account only. For Dhan API sync, SubTrades uses an access token — your login credentials are never stored.

Can I delete my data?

Yes. You can delete your account and all associated data at any time from your profile settings. All data is permanently deleted within 30 days.

Technical

SubTrades shows a different P&L than my broker. Why?

SubTrades calculates P&L from your trade data. Differences may occur due to brokerage charges, STT, exchange fees, or overnight positions. SubTrades shows gross trade P&L by default, not net-of-charges P&L. Use broker statements for tax or reconciliation purposes.

I uploaded my CSV but no trades appeared. What happened?

This usually means the file format doesn't match the expected broker format. Ensure you are downloading the standard Tradebook/Trade History CSV from your broker without modifying it. If the issue persists, email us at hello@subtrades.in with the broker name.

Does SubTrades work on mobile?

SubTrades is optimised for desktop — the trading dashboard, charts, and journal are best experienced on a larger screen. Mobile support is on the roadmap.

Still need help?

Email us and we'll respond within one business day.

hello@subtrades.in